Email my list. Remove all. Detection completed. Here are the drivers available for your system. All drivers. Filter by importance. Open download list Open all. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?
Choose 'Refresh' to update the list. My download list. Select all Deselect all. Select the desired files and choose 'Download files' to start a batch download. Select your desired files and a list of links will be sent by email. Email list of drivers. Remove selected files Download files. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania.
Select a language. Confirm Back. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Try asking HP's Virtual Agent. Session timed out. Your session on HP Customer Support has timed out. Artboard 2. Depending on your desktop model you can find it on the side, top, front or back of the computer. For All-in-One PCs you will find it on the back. If your computer is currently functioning you can find the serial number by using a simple keyboard command.
Need help? Locate the product label. For almost all HP products, the product information label can be found from one of the following locations : A label attached to the product usually on the underside Laser etching on the surface of the product Inside the battery compartment A purchase invoice or receipt Product packaging or shipping box Documentation that came with the product. Examples of where to find your product information label.
Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Turn off the computer, wait a few seconds, turn on the computer, and then immediately press Esc repeatedly until the Startup menu opens.
When the Boot Manager Window opens, use the down arrow key to select a boot device, and then press Enter to start the computer from the selected device. Select the Advanced tab, and then select Secure Boot Configuration. Select the Advanced tab, and then select Boot Options. Under Legacy Boot Order , select a boot device, and then press Enter. Press the power button to turn on the computer, and then immediately press the F10 key repeatedly until the Computer Setup Utility opens.
Use the arrow keys to select the Security menu, select Secure Boot Configuration , and then press Enter. Press F10 on the Secure Boot Configuration message to continue. Press F10 again, and then press Enter twice to restart the computer. If you disabled Secure Boot, type the four-digit code displayed in the Operating System Boot Mode Change message, and then press Enter to confirm the change. Frequently asked questions Read frequently asked questions about how Secure Boot works and to troubleshoot any issues.
Is my computer at risk if I disable Secure Boot? With Secure Boot disabled, your computer is at greater risk from rootkit infections that install themselves before the Windows boot process. Antivirus or security software typically does not protect against these types of threats. Can I use Secure Boot if my computer did not come with Windows 10?
Depending on your HP or Compaq computer type and original configuration, Secure Boot might be available if you upgrade to Windows 10 or Windows 8.
What if the computer does not boot properly after installing new hardware? If the computer does not start, a blue or a blank screen opens, or a BIOS error displays after installing a new compatible hardware such as a video card, Secure Boot might not recognize it.
So what does each option means and how to make use of these Boot Menu keys? Find out the answers in the next part. Here, in this part, you'll learn when do you need to use each option on the HP boot menu and how to make use of each boot menu key respectively.
The System Information key can help you load the system's basic details, product details, such as manufacturer, processor, serial number, and BIOS data, etc. The System Diagnostics key is designed for checking and testing hardware failures on HP computers.
Step 2. Press F2 and wait for the computer to check and load the diagnostic information. Step 3. To run further tests, you can use the up and down arrow keys to switch and select the items. Use the arrow keys to adjust or change the boot drive on your HP laptop.
Step 1. It's an option that allows you to reset your HP computers, for example, reset the computer to its factory settings. When you are unable to factory reset Windows in settings, you can use the Boot Menu key to give it a try. Note that this operation will fully erase all files on your disk. So before you start, make sure that you have fully backed up the computer data.
Remove or unplug all unnecessary external devices and restart the HP computer. Step 4. Select "Factory Reset" and follow the onscreen guide to finishing the process.
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