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Search Foxit. Paperless office PDF accessibility. Case studies Testimonials List of customers. Why be a channel partner Become a channel partner Resources for partners Register a partner deal List of channel partners List of technology partners. Lots of customers complaining some files don't open. They open fine on my computer with foxit. But my computer that only has adobe reader latest version says there is an error and can't repair. It is mostly with scanned files. Or if I select two jpeg and combine them into a pdf.
Someone said it was to do with compression or something, where is the setting to turn off the compression. Or what other settings can cause this. They are very basic files.
Dear jesse, I apologize for any hassle and inconvenience this may cause for you. As to this issue you mentioned,please help to send us the following information for further analysis: 1:Please give us the version number of Foxit PhantomPDF which you used for creating scanned PDF file and combining two images into a PDF.
If it is inconvenient to upload documents here, you may email the PDF document to [email protected] and indicate this thread link when you mail to us. I already said I have used the the semi recent version of Foxit and I also tried the latest version of foxit and a version that seems to be beta or something?
As I already said I did try with semi recent version of Adobe Reader when that did not work I updated to the very latest version. The error message is "There was an error opening this document. The file is damaged and could not be repaired. I really couldn't wait I think I will drop Foxit.
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